Understanding the Exide Pro Rata Warranty: A Comprehensive Guide

In the realm of automotive batteries, Exide stands tall as a trusted name, renowned for its unwavering commitment to quality and customer satisfaction. At the heart of this exceptional reputation lies the Exide Pro Rata Warranty, a comprehensive coverage that safeguards your investment and ensures peace of mind on the road.

What Is a Pro Rata Warranty?

A pro rata warranty, as defined by the Federal Trade Commission, is a type of warranty that provides coverage for a specific percentage of the original purchase price of a product, based on the remaining period of the warranty term. In simpler terms, as time passes, the percentage of coverage you receive decreases proportionally.

The Exide Pro Rata Warranty

The Exide Pro Rata Warranty offers a unique blend of duration and coverage that empowers customers with confidence. Upon purchase of an Exide battery, you are entitled to:

• Full Replacement Coverage: For the first 24 months (or as specified by the specific battery model), Exide will replace any defective battery free of charge.
• Prorated Coverage: After the initial 24-month period, Exide will cover a decreasing percentage of the battery's replacement cost, based on the remaining warranty period.

How the Pro Rata Coverage Works

Imagine you purchase an Exide battery with a 48-month (4-year) pro rata warranty. During the initial 24 months, you enjoy full replacement coverage. However, if a defect arises after the 24-month mark, the coverage becomes pro rated as follows:

• Months 25 to 36: 50% coverage
• Months 37 to 48: 25% coverage

Factors Affecting Coverage

It's important to note that the Exide Pro Rata Warranty applies under normal operating conditions and excludes certain circumstances, including:

• Improper installation or maintenance
• Extreme environmental conditions
• Damage caused by accidents or modifications

What the Warranty Covers

The Exide Pro Rata Warranty covers defects in materials or workmanship that affect the battery's performance. This includes:

• Inability to hold a charge
• Excessive voltage drop under load
• Premature failure

Exclusions from Coverage

As mentioned earlier, the Exide Pro Rata Warranty does not cover:

• Batteries installed in commercial vehicles or used for racing purposes
• Batteries that have been damaged due to external factors
• Batteries that have reached the end of their natural lifespan

How to Claim under the Warranty

In the unlikely event of a battery failure, follow these steps to claim under the Exide Pro Rata Warranty:

1. Contact your local Exide authorized dealer.
2. Provide proof of purchase and warranty information.
3. Cooperate with the dealer's inspection process.
4. If the battery is deemed defective, it will be replaced or prorated accordingly.

Real-Life Success Stories

Numerous Exide customers have experienced the benefits of the Pro Rata Warranty firsthand:

• Case 1: John, a long-distance truck driver, was stranded at night when his battery failed. Thanks to the 24-month full replacement coverage, he was able to get a new battery installed free of charge.
• Case 2: Sarah, a busy mom with a large family, noticed her car was starting slowly. She brought her battery to an Exide dealer, who confirmed it was defective. Under the prorated coverage, she received a substantial discount on a replacement battery.
• Case 3: James, an avid car enthusiast, bought a high-performance Exide battery for his classic sports car. After several years, the battery started to weaken. As per the warranty, he received a prorated discount on a new battery, ensuring his car kept its "heart" running smoothly.

Benefits of the Exide Pro Rata Warranty

• Peace of Mind: The knowledge that you have a comprehensive warranty behind you provides peace of mind on the road.
• Reduced Repair Costs: The pro rata coverage significantly reduces the cost of replacing a defective battery after the initial full replacement period.
• Exceptional Value: The Exide Pro Rata Warranty is a testament to Exide's commitment to providing customers with unmatched value for their money.

Conclusion

The Exide Pro Rata Warranty is a powerful tool that protects your investment in a high-quality automotive battery. With its extensive coverage, flexible terms, and hassle-free claim process, it empowers you to drive with confidence, knowing that you have a trusted partner by your side. Choose Exide and enjoy the ultimate peace of mind on your automotive journey.