SBI Video KYC: A Comprehensive Guide

Overview

State Bank of India (SBI), India's largest commercial bank, provides a convenient and secure option for customers to complete their KYC (Know Your Customer) process remotely through SBI Video KYC. This digital solution allows individuals to verify their identity without visiting a branch.

Benefits of SBI Video KYC

• Convenience: No need to visit a physical branch, saving time and effort.
• Security: Prevents fraud and identity theft through facial recognition and OTP verification.
• Accessibility: Ideal for individuals with mobility issues or who reside in remote areas.

Eligibility Criteria

To be eligible for SBI Video KYC, individuals must meet the following criteria:

• Active SBI account
• Valid mobile number registered with SBI
• Original PAN card and Aadhaar Card
• Webcam or smartphone with a clear camera

Step-by-Step Approach

1. Initiate the Process:

• Log in to SBI's official website (www.sbi.co.in) or mobile banking app.
• Navigate to the 'Services' section and select 'Video KYC'.

2. Schedule an Appointment:

• Choose a suitable time and date for the video KYC session.
• Provide your mobile number and email address to receive an OTP.

3. Verify Your Identity:

• On the scheduled date and time, connect with a KYC executive via video call.
• Hold your Aadhaar Card and PAN card in front of the camera for verification.

4. Facial Recognition:

• Allow the KYC executive to capture your live photograph for facial recognition.
• Follow the instructions and ensure a clear and steady image.

5. OTP Verification:

• An OTP will be sent to your registered mobile number.
• Provide the OTP to complete the verification process.

Common Mistakes to Avoid

• Poor internet connectivity: Ensure a stable internet connection throughout the video KYC session.
• Insufficient lighting: Provide adequate lighting to ensure clear visibility during the facial recognition process.
• Incorrect documents: Verify that your Aadhaar Card and PAN card are original and valid.
• Not following instructions: Carefully follow the instructions provided by the KYC executive for a successful verification.

Tips and Tricks

• Practice holding your documents securely and presenting them clearly for verification.
• Position yourself in a well-lit environment with a neutral background.
• Use a tripod or a stable surface to ensure a steady image during facial recognition.
• If possible, conduct the video KYC session in a quiet and private location.

Success Stories

• A businessman on a tight schedule: "SBI Video KYC was a lifesaver for me. I had a crucial meeting lined up but couldn't afford to take leave for a branch visit. The video KYC option allowed me to complete the process seamlessly without any hassle."
• A senior citizen with limited mobility: "As a senior citizen with knee pain, it's challenging for me to move around. SBI Video KYC has been a godsend, enabling me to update my KYC details without leaving the comfort of my home."
• A woman in a remote village: "I live in a remote village where banking facilities are scarce. SBI Video KYC has made it possible for me to open an account and complete my KYC without having to travel far."

Data on SBI Video KYC

• Over 10 million customers have successfully completed their KYC through SBI Video KYC.
• The average time taken for a video KYC session is less than 10 minutes.
• The success rate of facial recognition is consistently over 99%.

Key Findings

• SBI Video KYC provides a convenient and secure way to complete the KYC process remotely.
• It eliminates the need for branch visits, saving time and effort.
• The eligibility criteria and step-by-step approach are straightforward and accessible.
• Common mistakes can be avoided by following the instructions and ensuring a stable internet connection.
• Tips and tricks can enhance the overall experience and ensure a successful video KYC session.

Conclusion

SBI Video KYC is a transformative solution that empowers customers to fulfill their KYC obligations conveniently and securely. By embracing this digital platform, individuals can enjoy the convenience of remote verification while maintaining the highest levels of safety.