Simply Be Returns: A Comprehensive Guide to Make Returns Effortless

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Simply Be Returns: A Comprehensive Guide to Make Returns Effortless

When it comes to online shopping, returns are an inevitable part of the process. Simply Be, a leading plus-size clothing retailer, understands the importance of making returns as seamless as possible for its customers. This guide will provide you with all the necessary information to ensure a hassle-free Simply Be returns experience.

Simply Be Return Policy

Simply Be offers a generous 60-day return policy, giving you ample time to make a decision about your purchase. Returns are accepted for items in their original condition, with tags attached. Clearance items, swimwear, hosiery, underwear, and pierced jewelry are exempt from returns.

Refund Options

simply be returns

Upon receipt of your returned item, Simply Be will issue a refund to the original payment method within 14 days. You can choose between a full refund or a store credit. Store credits can be used towards future purchases on the Simply Be website or in stores.

Step-by-Step Return Process

1. Generate a Returns Label:

Visit the Simply Be Returns Portal (https://www.simplybe.co.uk/returns)
Enter your order number and email address
Print the pre-paid returns label

2. Pack Your Return:

Place the item(s) you wish to return in their original packaging.
Include the completed returns form that was included with your order.
Seal the package securely and attach the returns label.

3. Drop Off Your Package:

Take the package to your nearest Royal Mail Drop Off Point (https://www.royalmail.com/find-a-postbox)
Hand over the package and retain the receipt as proof of return.

Return Costs

Simply Be offers free returns on all orders within the UK. However, international returns may incur a shipping cost.

Simply Be Returns: A Comprehensive Guide to Make Returns Effortless

Tips and Tricks for Hassle-Free Returns

Check the Return Policy: Familiarize yourself with the Simply Be Return Policy to avoid any surprises.
Contact Customer Service: If you have any questions or concerns, don't hesitate to reach out to Simply Be's customer service team.
Use the Returns Portal: The Simply Be Returns Portal is the quickest and most convenient way to initiate and track your returns.
Pack Items Securely: Ensure your return package is packed securely to prevent damage during transit.
Keep Proof of Return: Retain the receipt from the Royal Mail Drop Off Point as proof of return.

Common Mistakes to Avoid

Exceeding the Return Deadline: Make sure to return your item within the 60-day return period.
Returning Excluded Items: Remember that clearance items, swimwear, hosiery, and pierced jewelry cannot be returned.
Not Including the Returns Form: Failure to include the returns form will delay the processing of your refund.
Returning Items in Non-Original Condition: Items must be returned in their original condition, with tags attached.
Returning to the wrong Address: Always use the pre-paid returns label provided by Simply Be.

Frequently Asked Questions (FAQs)

1. Can I return items purchased in-store?
Yes, you can return items purchased in-store at any Simply Be store.

2. How long does it take to receive a refund?
Refunds will be issued within 14 days of receipt of your returned item.

3. Can I return items without the original tags?
Unfortunately, items must be returned with their original tags attached.

4. Can I cancel an order before it ships?
Yes, you can cancel an order before it ships by contacting Simply Be customer service.

Simply Be Returns: A Comprehensive Guide to Make Returns Effortless

5. What are the return costs for international orders?
International returns may incur a shipping cost. Contact Simply Be customer service for details.

6. What if I receive a damaged or incorrect item?
Contact Simply Be customer service immediately to report any damaged or incorrect items.

Conclusion

Simply Be is committed to providing its customers with a convenient and hassle-free returns experience. By following the steps outlined in this guide, you can ensure a smooth and timely return process. Whether you prefer to return items online or in-store, Simply Be has got you covered. Their generous return policy and free UK returns make shopping for plus-size clothing effortless and stress-free.