Nordstrom Price Adjustment Policy: A Comprehensive Guide for Savvy Shoppers

Nordstrom, a renowned name in the retail industry, is known for its exceptional customer service and generous return policies. Its price adjustment policy is a testament to this commitment, allowing customers to receive refunds or credits for price drops on eligible items. This guide will provide you with all the essential information you need to navigate Nordstrom's price adjustment policy and maximize your savings.

Understanding the Nordstrom Price Adjustment Policy

Nordstrom's price adjustment policy states that customers can request a price adjustment if an item they purchased goes on sale within 14 days of their purchase date. The price adjustment will be applied as a refund to the original method of payment or as a merchandise credit.

Eligibility Criteria

To be eligible for a price adjustment, the following conditions must be met:

• The item must be identical to the one purchased, including the same style, color, and size.
• The price drop must occur within 14 days of the initial purchase date.
• The item must still be in its original condition, with tags attached.
• The customer must provide proof of purchase, such as a receipt or online order confirmation.

Exclusions

The following items are not eligible for price adjustments:

• Items purchased with a Nordstrom Gift Card or Nordstrom Rack Gift Card
• Items purchased with a discount of 25% or more
• Items purchased during clearance sales
• Items sold by third-party vendors
• Services, such as tailoring or gift wrapping

How to Request a Nordstrom Price Adjustment

Requesting a price adjustment is simple and can be done through two methods:

• In-store: Visit a Nordstrom store and present your proof of purchase to a customer service representative. They will process your request and issue a refund or credit accordingly.
• Online: Contact Nordstrom's customer service team via live chat, email, or phone at 1-888-282-6060. Provide them with your order number, proof of purchase, and details of the price drop.

Timeframe for Price Adjustments

Price adjustments must be requested within 14 days of the price drop. After 14 days, eligibility for price adjustments expires.

Common Mistakes to Avoid

To avoid any issues or delays in processing your price adjustment, avoid these common mistakes:

• Not providing proof of purchase: Always keep your receipt or online order confirmation as evidence of your purchase.
• Exceeding the 14-day timeframe: Submit your request within 14 days of the price drop to ensure eligibility.
• Purchasing excluded items: Review the eligibility criteria and exclusions carefully to avoid disappointment.
• Delaying your request: Time is of the essence, so act promptly to secure your price adjustment.

Tips and Tricks

Here are some helpful tips to maximize your savings:

• Monitor prices regularly: Check Nordstrom's website or visit stores frequently to stay informed of upcoming sales and price drops.
• Sign up for Nordstrom Rewards: Members receive exclusive discounts and early access to sales, increasing your chances of qualifying for price adjustments.
• Check third-party websites: Compare prices on websites like Amazon and Zappos to find the best deals and identify potential price drops.
• Ask for a price adjustment at checkout: If you notice an item is marked down while you're at the checkout counter, don't hesitate to request a price adjustment.

Pros and Cons of Nordstrom's Price Adjustment Policy

Pros:

• Easy and convenient process
• 14-day eligibility period
• Refunds or merchandise credits available
• Excellent customer service

Cons:

• Limited to 14 days
• Exclusions exist for certain items
• May require providing proof of purchase

FAQs

1. What items are excluded from Nordstrom's price adjustment policy?
- Items purchased with a Nordstrom Gift Card or Nordstrom Rack Gift Card
- Items purchased with a discount of 25% or more
- Items purchased during clearance sales
- Items sold by third-party vendors
- Services, such as tailoring or gift wrapping

2. Can I get a price adjustment if the item is out of stock?
- No, the item must be in stock at the time of the price adjustment request.

3. How long does it take to receive my price adjustment?
- In-store adjustments are typically processed immediately, while online adjustments may take 1-2 business days.

4. Can I get a price adjustment on a final sale item?
- No, final sale items are not eligible for price adjustments.

5. Can I return an item after receiving a price adjustment?
- Yes, you can still return the item within the standard return period. However, you will not receive an additional refund or credit for the price adjustment.

6. Does Nordstrom adjust prices on clearance items?
- No, items purchased during clearance sales are not eligible for price adjustments.

7. Can I get a price adjustment if the item was purchased online?
- Yes, you can request a price adjustment for online purchases by contacting customer service.

8. How do I check the status of my price adjustment request?
- You can check the status of your request by contacting Nordstrom's customer service team or logging into your online account.

Table 1: Nordstrom Price Adjustment Policy at a Glance

Table 2: Excluded Items from Nordstrom Price Adjustment Policy

Table 3: Nordstrom Price Adjustment Policy Comparison