The Ritz-Carlton, Naples: A Destination for Exceptional Service and a Welcoming Haven for Service Dogs

Introduction

The Ritz-Carlton, Naples is renowned for its impeccable service, luxurious accommodations, and unwavering dedication to providing every guest with an unforgettable experience. This commitment extends to our furry companions, as we proudly welcome service dogs to our resort.

Our comprehensive service dog policy ensures that individuals with disabilities have equal access to our facilities and amenities. We believe that service dogs are an integral part of their owners' lives and deserve the same level of respect and accommodation as any other guest.

Service Dog Definition and Eligibility

According to the Americans with Disabilities Act (ADA), a service dog is defined as a dog that has been trained to perform tasks for an individual with a disability. These tasks may include:

• Guiding the visually impaired
• Alerting to seizures
• Assisting with balance and mobility
• Providing emotional support

To qualify as a service dog under the ADA, the following criteria must be met:

• The individual must have a disability that substantially limits one or more major life activities.
• The dog must have been trained to perform specific tasks that mitigate the disability.
• The dog must be under the control of the individual with the disability at all times.

Ritz-Carlton, Naples Service Dog Policy

The Ritz-Carlton, Naples fully complies with the ADA and welcomes service dogs in all areas of our resort, including:

• Guest rooms and suites
• Restaurants and bars
• Public spaces and common areas
• Swimming pools and fitness centers

Our policy includes the following provisions:

• No pet fees: Service dogs are not considered pets and are exempt from any applicable pet fees or deposits.
• No breed restrictions: We do not discriminate against any breed of dog that qualifies as a service animal.
• No documentation required: We trust that guests with service dogs will adhere to the ADA guidelines and respect the rights of other guests. However, we may ask for a verbal confirmation of the dog's service status.
• Respect for other guests: We kindly request that guests with service dogs keep their animals under control at all times. Leashes or harnesses are required in public areas, and service dogs should not be left unattended or allowed to cause disturbances.

Benefits of the Ritz-Carlton, Naples Service Dog Policy

Welcoming service dogs to our resort benefits our guests in numerous ways:

• Enhanced accessibility: Individuals with disabilities can fully enjoy the amenities and services of The Ritz-Carlton, Naples without barriers or limitations.
• Reduced stress and anxiety: Service dogs provide emotional support and companionship, which can help mitigate stress and anxiety in unfamiliar or stressful environments.
• Increased independence: Service dogs empower individuals with disabilities by enabling them to perform tasks that would otherwise be difficult or impossible.
• Respect for diversity and inclusion: Our service dog policy demonstrates our commitment to diversity and inclusion, creating a welcoming environment for all.

Stories of Exceptional Service

Countless guests have shared heartwarming stories of how service dogs have enhanced their stay at The Ritz-Carlton, Naples:

• Hazel, the Seeing Eye Dog: A visually impaired guest named Sarah was visiting the resort with her service dog, Hazel. While dining at one of our restaurants, Sarah accidentally spilled her glass of water. Without hesitation, Hazel alerted Sarah to the spill, allowing her to quickly clean it up before it caused any harm.
• Murphy, the PTSD Service Dog: A veteran named Michael suffers from PTSD. His service dog, Murphy, provides emotional support and helps him manage his anxiety levels. During a fireworks show at the resort, Murphy calmly provided Michael with a sense of security and comfort, allowing him to fully enjoy the experience.
• Jasmine, the Mobility Assistance Dog: An elderly guest named Eleanor uses a wheelchair. Her service dog, Jasmine, helps her open doors, pick up objects, and maintain her balance. During her stay at The Ritz-Carlton, Naples, Jasmine proved to be an invaluable assistant, enabling Eleanor to move around the resort with confidence and ease.

Useful Tables

Comparison of Pros and Cons

Call to Action

We encourage all guests to embrace our service dog policy and treat service animals with the same dignity and respect accorded to our human guests. By fostering a welcoming and inclusive environment, we can create a truly memorable experience for everyone who visits The Ritz-Carlton, Naples.